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General Testing and Collection ToolsYou can test ISP reliability for performance and security simply by downloading and installing a freeware application, PingPlotter, http://www.pingplotter.com. PingPlotter enables you to collect data to pinpoint where problems may be occurring. You can also test your ISP's performance online with DSL Report's online tools, http://www.dslreports.com/tools. DSL Report's online tools include line packet loss, which can help identify bad routers, and 24x7 line monitoring, a comprehensive network data collector that can help you determine if your ISP measures up to your standards. If you subscribe to an ISP, these essential tools can help you describe your connectivity problems to your provider's tech support
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