December 28, 2007, Newsletter Issue #98: Word of Mouth

Tip of the Week

Before you decide on an ISP's reliability, use the most comprehensive test tool available: word of mouth. Ask ISP customers specific questions about their satisfaction with the ISP provider., like How long have you been with the ISP? How often is the service unavailable? Do you have additional access numbers in your area? How responsive is the ISP's tech support to you problems? The responses to these questions should help you decide the ISP provider that's best for you.

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