In 2001, Lucent Technologies released a free, internet user's diagnostic tool called MyVitalAgent. The tool enables users to monitor, diagnose, and treat internet connectivity. Although Lucent no longer offers support for MyVitalAgent, it offers a more robust, complex version of this tool to ISP providers today, through the VitalSuite line of products. Nevertheless, this tool can help you pinpoint an internet problem and may help you and your ISP provider remedy the situation quickly. Google MyVitalAgent for a site that enables you to download the free software.

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